Privacy policy

References to "we" and "us" in this Privacy Policy refer to MinerWinner, MinerWinner is the DBA of Shenzhen Xinxin Xiangying Technology Co., Ltd.

1.0 Types of Personal Information
1.1 User ID and Password – to provide you with access to the profile area.

1.2 Account Information – tell us more about who you are, how to contact you and your shipping and invoicing information.

1.3 Email Communications – for asking and responding to questions and inquiries.

2.0 Methods of collecting personal information
We will use any personal information we collect from this website in accordance with the Data Protection Act 1998 and other applicable laws. Information provided by customers will only be used to provide and improve the products and services provided by MinerWinner. The details we collect will be used for the following purposes:

2.1 When we open an account and place an order, we require contact information (such as your name, delivery address, invoicing address, email address details), financial information (such as credit or debit card number, CSV of the card number and expiration date) and unique identifiers (such as username and password). Contact data is stored for all our marketing communications and analysis. Financial information is used to verify the user's registration eligibility and to invoice the products and services requested by the user. Unique identifiers are used to verify a user's identity.

2.2 We also ask for a phone number where we can contact you in case of problems or questions about your order or account.

2.3 If you enter a contest or other promotion on our site, we may ask you to provide your name, address, email address and telephone number so that we can efficiently administer the contest and promotion and notify the winner.

2.4 Contact Center calls may be monitored or recorded for quality control and training purposes.

3.0 How we use this information
The details we collect will be used to:

3.1 To process your order and maintain the warranty.

3.2 To carry out security checks which will involve passing your details to a credit reference agency which may check the details we provide against public and private databases. This will help protect you and us from fraudulent transactions. Credit reference agencies may keep records of this information.

3.3 We may also use the information we collect from you to notify you of changes to the functionality of our website, the services we offer and details of promotions or special offers.

3.4 No information will be provided to third parties.

4.0 Data Protection and Security Measures
We have taken every possible precaution to create a safe environment to protect the personal information you provide when placing an order or opening an account. Only those who need it to do their jobs will have access to your personal information. We may also contact you to verify and update the data we keep in our records.

5.0 Disclosure of information to third parties
We do not sell, rent or trade your personal information to others. We may provide statistics or analytical records about our customers, sales and traffic patterns to reputable third-party vendors, but this information will not include any personally identifiable information about you.

We employ third parties and individuals to perform certain functions on our behalf. Examples of this might be courier companies, warranty companies and providing marketing assistance. Please be assured that companies and individuals who have access to any such personal information are not permitted to use this data for any other purpose and they must process the data in accordance with the Data Protection Act 1998.

6.0 Consent and data protection
By using our website, you irrevocably agree to authorize us to process and use the information you provide.

7.0 Cookies
A cookie is a small piece of plain text information that a website transfers to your computer's hard drive for record-keeping purposes. We use cookies to enable us to remember the contents of your shopping basket when you visit the website, to store delivery addresses if using an address book, and to store your details if you choose the 'remember me' option. You should note that most web browsers automatically accept cookies, but you can usually change your browser to prevent this.

8.0 Policy Update
Any changes to our Privacy Policy will be updated and posted on this page of our website. Last updated March 2004.

9.0 Your rights
You can ask us to update or delete your personal information by sending an email to support@minerwinner.com.com or writing to us at the address below. However, please note that we may need to store some personal data